+44 (0) 74 9696 7771

tom@honitonself.store

Honiton, EX14 1LA

Honiton Storage Solutions

Secure Storage Provider in Honiton, Devon.

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Privacy Policy

Effective Date: 11/12/2024

Honiton Storage Solutions Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website honitonstoragesolutions.com, honitonstoragesolutions.co.uk, honitonself.store (“the Website”) in compliance with the General Data Protection Regulation (GDPR), the UK General Data Protection Regulation (UK GDPR), and the Data Protection Act 2018.

1. Who We Are

The data controller for this Website is:

  • Name: Honiton Storage Solutions Ltd.
  • Email: tom@honitonself.store
  • Address: 3 Anvil House, Foundry Yard, 190 High Street, Honiton, EX14 1LA, UK

2. Data We Collect

We collect and process the following categories of personal data:

Automatically Collected Data:

  • Google Analytics Data: We use Google Analytics to collect information about your use of the Website. This includes:
    • IP address (anonymized where possible)
    • Browser type and version
    • Pages visited and duration of visit
    • Referring website

Data You Provide Voluntarily:

  • Contact Form Data: If you submit a message through our contact form, we collect:
    • Your name
    • Email address
    • The message content
  • Comments: When visitors leave comments on the site, we collect:
    • Data shown in the comments form
    • Visitor’s IP address
    • Browser user agent string (to help spam detection)
    • An anonymized hash created from your email address (sent to the Gravatar service, if used). The Gravatar service privacy policy is available at Automattic Privacy Policy.

After approval of your comment, your profile picture may be visible to the public in the context of your comment.

  • Media Uploads: If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors to the website can download and extract this data from the images.

3. How We Use Your Data

We use the collected data for the following purposes:

  • Google Analytics Data: To analyze Website traffic, improve performance, and enhance user experience. This data is anonymized where possible.
  • Contact Form Data: To respond to your inquiries and provide customer support.
  • Comments Data: To manage and display comments on our website.

4. Legal Basis for Processing

Under GDPR, UK GDPR, and the Data Protection Act 2018, we process your personal data based on the following legal grounds:

  • Google Analytics: Our legitimate interest in analyzing and improving the performance of our Website.
  • Contact Form and Comments: Your consent, which you provide when submitting the form or posting a comment.

5. Sharing Your Data

We do not sell or share your personal data with third parties except where required by law or to the following recipients:

  • Google Analytics: Data is shared with Google LLC under its Privacy Policy.
  • Email Provider: Contact form submissions are sent to our Gmail inbox, which is hosted by Google.
  • Gravatar Service: For users who post comments, anonymized email hashes may be shared to display profile pictures.
  • IT and Website Hosting Providers: We may share data with third-party service providers who assist with hosting and maintaining our Website. These providers are bound by confidentiality agreements and data protection standards.

6. Data Retention

We retain your personal data for the following periods:

  • Google Analytics Data: Retained for up to 26 months.
  • Contact Form Data: Retained for as long as necessary to respond to your inquiries and comply with legal obligations.
  • Comments Data: Retained indefinitely to recognize and approve follow-up comments automatically instead of holding them for moderation.
  • User Account Data: For registered users, personal information is stored in their profile and can be viewed, edited, or deleted at any time by the user (except for usernames).

7. Your Rights

Under GDPR, UK GDPR, and the Data Protection Act 2018, you have the following rights regarding your personal data:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request the deletion of your data, subject to legal obligations.
  • Restriction: Request limited processing of your data.
  • Objection: Object to the processing of your data for certain purposes.
  • Data Portability: Request a copy of your data in a structured, commonly used format.
  • Withdrawal of Consent: You can withdraw your consent for data processing at any time.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not handled your data appropriately. Visit www.ico.org.uk for more information.

To exercise these rights, contact us at [Insert Email Address]. We will respond within one month.

8. Cookies

Our Website uses cookies to improve your experience.

Cookie Policy

  • Comments: If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to re-enter your details when leaving another comment. These cookies last for one year.
  • Login Page: When you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • Login Information: When you log in, several cookies are set to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out, login cookies will be removed.
  • Editing or Publishing Content: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

9. Embedded Content From Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure hosting environments, and access controls.

11. International Data Transfers

Google Analytics and Gmail may involve the transfer of your data to servers located outside the United Kingdom and European Economic Area (EEA). These transfers are protected by appropriate safeguards, such as Google’s compliance with the EU-U.S. Data Privacy Framework and Standard Contractual Clauses where applicable.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

By using our Website, you consent to the terms of this Privacy Policy.